Frequently Asked Questions

What's your MOQ (Minimum Order Quantity)?

We don't have a set MOQ for most of our products. A few items have MOQ set, which are usually 5,000 to 10,000 units.
For specifics, please inquire with the products you are interested.

Do you have a price list?

Due to the fact that product prices are determined based on the design, specs, and order quantity, we can not supply a general price list. Please send us the product specs and purchase quantity, and we'll gladly present estimates.

What's the payment method and currency accepted?

Transactions can be made in the currency that NAXIS offices reside. Please specify your preferred transaction currency, and billing origin. We'll present a detailed estimate with FOB pricing.
Please see the list of regions and currencies below;
Shanghai, Qingdao: USD, RMB
Hong Kong: HKD, USD, JPN
Bangkok: USD, THB

Can you send us your product catalog?

Because NAXIS provides a wide variety of products, please specify the type of products you are interested when requesting product catalogs. Our website should help you narrow down your selection.
Please don't hesitate to ask for products you don't find on our website.

Please send samples.

For sample requests, please specify the product(s) or the product category you are interested in. We'll send out samples with the literature.

Can we visit your offices or facilities?

Visits can be arranged with our sales staff. We can also visit your office to answer any questions.

Where do you manufacture your products?

Based on the type of product, quantity, and the delivery destination, we'll determine the optimal production facility from many of our locations.

What's your logistics?

NAXIS can deliver the products in a variety of ways. We'll suggest the best possible way based on the product, destination, quantity and other factors. We can help streamline your current logistics.